Unable to dispense Sun Broadband 50

Yesterday, an officemate approached me if I sell Sun products. Hesitantly, I said yes.

In the past, I had encountered problems selling Sun products. Until I decided to stop doing so entirely. Good thing most of my customers are either Globe or Smart subscribers.

In this specific case, I tried to dispense Sun Broadband 50. One of the newest products of loadxtreme based on the latest price list I got from the Vmobile office. I was also encouraged to see the website indicating that all networks are up.

Unfortunately, the load never came. I have no confirmation or notification whatsoever.

I am not sure if the problem is on loadxtreme's end or on Sun. Either way, I would never try loading this product again.