E-mail Complaint to Globe, Filed in DTI

This is the last time I would talk about Globe's Be a Winner this Summer! promo.

And perhaps for that matter, any other Globe promo in the future.

Because I blogged about this cellphone promo, I feel compelled to do the following things.

First, I apologize to fellow Globe prepaid subscribers who registered for the promo because of the blog post I've written even though I explicitly wrote that joining will be at your own risk. And to inform you that I sent an e-mail complaint to Globe and filed a formal complaint about the matter in DTI NCR website.

I hope that I do get a response/action from Globe or from DTI. If my efforts proved to be futile, I vow never to write about any Globe Promo in the future.

You too can e-mail globe at talk@globetel.com.ph or head on the DTI NCR page to file a complaint.

There were many angry comments I got. But most of them are anonymous. For those who feel that Globe misled its subscribers with false promotions, you can also do what I did. If not, just keep your "Globe Sucks!" comment out of my blog.

My e-mail to Globe:

I am one of your prepaid subscribers.

Last March 16, 2011, I received a text message from 8888 about a certain promo of your company called "Be a Winner this Summer" Promo.

The promo says that subscribers like me get e-raffle coupons every time we reload at least 40 pesos on prepaid credits from GMA loading stations. The same text message says that I already have 10 e-raffle coupons.

Given that it was from 8888 and the registration is free, I registered for the promo despite the fact that the promo can not be found at your website. Also, I wrote about it my blog. In the succeeding days, I again received a text message informing me of the e-raffle coupons that I earned.

The raffle draw for the promo was scheduled on April 15, 2011. But until now, there is no mention about the promo or the raffle draw or the winners on Globe's website.

I am not concerned about winning. I am concerned about Globe's misinformation or downright attempt to fool its subscriber of a promo that now appears to be non-existent.

While I did not reload on prepaid credits specifically to join the promo, there may be other subscribers who did so, in the hope of increasing their chances.

I demand an official statement about the promo, the raffle draw and, of course, the winners.

Also, I have sent a complaint to DTI about the matter.

Complaint I sent to DTI NCR:

In March 16, 2011, I received a text message from 8888 (Globe Telecom's number) about their "Be a Winner this Summer" Promo.

The promo says that subscribers like me get e-raffle coupons every time we reload at least 40 pesos on prepaid credits from GMA loading stations.

Given that it was from 8888 and the registration is free, I registered for the promo despite the fact that the promo can not be found at Globe's website.

The promo's raffle draw was supposed to be in April 15, 2011. But until now, there are no announcement of winners or even the promo.

The DTI permit number for this promo is 1941 series of 2011. Upon verification from DTINCR website, it is indeed Globe Telecoms Inc's promo.

There may be other subscribers who registered and interested to know about this promo, the raffle draw and eventual winners.