LoadXtreme Error Notification - Stale Commands
I was trying to load my Smart Bro plugit via LoadXtreme a little while ago.
I composed the usual command syntax and send it to my assigned gateway.
However, it took some time more than the usual, before I finally received this LoadXtreme error notification about stale commands.
LX: LOAD command for 09996134182 sent on 03/05/2011 12:49:01 ignored as it was rcvd on 03/05/2011 13:25:12 due to telco congestion. Your Balance is XX.XX
The LoadXtreme system automatically rejects any SMS command received beyond thirty (30) minutes from the time it was sent. This system feature protects a dealer/retailer from potential loss when delivery of the SMS command suffers delay due to telco congestion.
The system then sends a notification just like the one above informing a dealer/retailer why the load did not push thru and that their loadwallet was not deducted.
Good thing, this happened to me and not with a customer.
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